Last updated on January 1, 2016

Confidentiality Policy

ISC is committed to respecting and protecting your privacy and wants you to feel secure when visiting our site and providing information to us. In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from our website, we sometimes request that you provide us with information about yourself.

ISC may modify or update this privacy notice at any time without prior notice. You can check the “Last Updated” date above to see when the notice was last changed. Your continued use of the website constitutes your consent to the contents of this privacy notice.

We have prepared this Privacy Notice to inform you of the information we gather and how it is used. This Notice applies to all ISC websites that display or link to this Privacy Notice.

Use of Cookies

Cookies allow us to track user habits to improve or maintain our website, to ensure the proper functioning of registration features, and to provide information tailored specifically to your needs.

A "cookie" is a small amount of data transferred to your browser and read by the Web server. Cookies work as a sort of identity card that saves your preferences and previously entered data. During further visits to the website, they can retrieve the data already provided to accelerate and simplify navigation. Cookies are allocated uniquely to you, and can only be read by a web server in the domain of origin of the cookie. Web beacons can be used to provide cookies and generate statistics on our website (for example, to indicate the number of hits on a page or the number of links used). No information regarding the particular use of our website will be disclosed and no personally identifying data will be collected.

You can refuse cookies. In this case, you may not be able to access certain features of this website.

Information Collected

In general, you may visit this website without identifying yourself or revealing any personal information. One of the pieces of information ISC collects is domain information from your visit to customize and improve your experience on our website. The type of information we may collect includes:

  • the date and time of your access
  • the pages you have accessed
  • the name of the Internet Service Provider and the Internet Protocol (IP) address that you use to access the Internet

Some of the ways in which we may collect information from you are from:

  •  Product support registration
  •  Education registration
  •  Product purchases or trials
  •  White paper or other downloads

Information Use

The information we collect about you or your computer will be used for various reasons, including to:

  • operate our website
  • provide customer support
  • respond to your requests or process any transactions you have authorized
  • verify your information
  • send you information or put you in contact with a salesperson knowledgeable about an ISC product or service that you are using or that we believe may be of interest to you

Information Sharing

In certain instances, we may make your information available to third parties with whom we have a relationship where that third party is providing services on our behalf. We will only provide those third parties with information that is necessary for them to perform the services and we take measures to protect your information.

We may also disclose the information to our business partners and or to social media sites for marketing and other purposes which we believe may be beneficial to you.

ISC is a global company and the information we collect may be used, stored and processed in the United States or in any other country in which ISC does business. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country (including countries which may not have adequate levels of protection).

ISC may disclose information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of ISC or its employees.

Information Updating

You are entitled to know whether we hold information about you and, if we do (subject to certain limitations), to have access to that information, have it corrected if it is inaccurate or out of date, or ask us to delete it, if appropriate. Contact us at info@iscsoftware.com for any questions or updates to your information.

Contact ISC

If you have any questions, concerns, or comments about our privacy notice or practices, please contact us via email at info@iscsoftware.com with the words "PRIVACY POLICY" in the subject line. All emails will be read promptly and an initial response will be provided to the sender within 5-7 business days. All issues raised will be investigated until completion, and all matters will be handled in compliance with local data protection requirements.